Operations Coordinator - Application Closes May 2, 2025

Detroit, MI
Full Time
Experienced

Organization: Michigan Black Business Alliance (MBBA)
Job Title: Operations Coordinator
Location: Detroit, Michigan
Job Type: Full-time
Travel: Must be willing to travel as needed for responsibilities

Michigan Michigan Black Business Alliance empowers Black entrepreneurs through a range of programs and services, including access to capital, mentorship, business education, and policy advocacy. We create spaces for Black businesses to incubate and thrive. We position ourselves in key locations and events and we leverage our voice to advance our ambitious goals for systems change on behalf of Black entrepreneurs. We unabashedly acknowledge the centuries of government sponsored oppression and intentional policies and structures that have created a widening racial wealth gap.  

The Mission of the Michigan Black Business Alliance (MBBA) is to help close the racial wealth gap by developing programs and advocating for policies that result in profitable and sustainable Black-owned businesses that are connected to public and private economic opportunities, while building trusted relationships.

Purpose of the role at MBBA 

The Operations Coordinator will be instrumental in driving the mission of MBBA by seamlessly supporting the management of day-to-day operations.  This position requires strong organizational skills, attention to detail, and a passion for supporting Black entrepreneurship.You will be a strategic partner to the finance and administrative staff, and the  Membership Experience Coordinator,  ensuring effective communication and coordination to support the organization's mission and impact.

Core Job Responsibilities

  • Operations Support
    • Assist in the development, implementation, and maintenance of operational policies and procedures that impact the organization and the BLK Biz Hub.
    • Maintain accurate records of events, stakeholders, member engagement, and financial transactions.
    • Support the management team with administrative tasks, including scheduling, communications, and data entry.
    • Assist with procurement processes for equipment, facilities,  and events, ensuring timely and cost effective acquisition of resources and services to support organizational initiatives
    • Maintain maintenance and supply ordering schedules to ensure items are in good working order, stocked, and that operational needs are consistently met.
    • Maintain organizational licenses, memberships, and registrations.
    • Manage organization inventory.
  • The BLK Biz Hub
    • Answer incoming MBBA phone calls, directing calls and inquiries appropriately
    • Maintain and update the BLK Biz Hub Events Calendar
    • Coordinate member scheduling of resource rooms
    • Manage event space rentals, including coordination and logistics
    • Maintain workspace residency agreements and ensure compliance
    • Plan and coordinate art installations with contractor
    • Maintain the Hub's technology infrastructure, including Wi-Fi, printers, and audiovisual equipment
    • Maintain the Hub's physical space to ensure optimal member comfort and functionality.
    • Maintain accurate records of member information and Hub usage
    • Ensure compliance with all relevant policies and procedures
    • Manage inventory of Hub supplies, furnishings, and equipment
  • Budget Management
    • Assist in budget planning and tracking
    • Work with the operations, finance, and programs to explore cost-effective solutions to maximize the budget
  • Reporting
    • Ensure documents and tools that are used to collect data are up-to-date with current requirements.
    • Prepare reports on event outcomes, attendance, and member engagement for leadership review and grant reporting
    • Analyze data to identify trends and areas for improvement in operations and event planning.
    • Prepare and submit regular reports on Hub activities and performance

Qualifications and Abilities 

  • Experience: Associates degree in Business Administration or related field preferred. Minimum of two (2) years of experience in operational support.
  • Mission Alignment: Passion for MBBA's mission of closing the racial wealth gap and empowering Black businesses.
  • Entrepreneurial Mindset: Comfort operating in a dynamic environment with a demonstrated understanding of the unique challenges faced by entrepreneurs and Black-owned businesses.
  • Technical Expertise: Strong knowledge of customer relationship and event management software.
  • Effective Communication: Excellent communication, collaboration, and interpersonal skills, including the ability to effectively interact with the Executive team, member businesses, and diverse stakeholder groups.
  • Vision Alignment: Strong alignment with MBBA’s values of transparency, integrity, and putting the needs of our stakeholders first.
  • Results Driven: Proven track record of success in driving operational efficiency and successful event execution.

Additional Assets:

  • Local Market Knowledge: Familiarity with the Michigan business landscape

Compensation:

  • Salary Range: $50,000 - $60,000 per year

Reports to: Director of Operations

Hiring Process:

  • Interview includes: 
    • Screening Call with Selected Candidates 
    • In-Person Interview with CFO and Director of Operations
Benefits: 
  • Effective upon hire
    • Competitive Salary
    • WFH: One weekly rotating day 
    • Holidays: You will have 11 nationally recognized holidays, an additional floating holiday to be used when you choose, and more time to rest around the winter holidays. 
  • Effective after 90 days 
    • Medical, Dental, & Vision 
    • Unlimited Paid Time Off
    • Retirement Savings: 401(k) 

MBBA is an equal-opportunity employer and encourages individuals from diverse backgrounds to apply. We encourage you to learn more about the MBBA's mission and programs at https://blackbizalliance.com




 
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